Witness magic at your fingertips with integrated data through various customer touch points from your product, CRM, tickets, feature requests, billing and invoicing, emails and customer comms.
Uncover actionable customer & user insights with the most powerful analytics.
Never miss any important customer update and set up resolution steps - all in just a few minutes!
Streamline your Ops with custom triggers. Auto-create & assign tasks, actions, messages, and emails.
Automate customer engagements & internal processes for improved consistency, efficiency, and scalability.
Create success plays based on health, lifecycle events like QBRs, segments or risks, and opportunities.
Get Better Business Insights
Business OverviewPrediction AlertsTrend Analytics
Create a customer command center
Pivot on customer-focused model by aligning around a centralized command center.
Track business health, NRR, churn, product usage, and feature usage to spot business gaps.
Unlock a new pipeline source and showcase the impact of CS on revenue growth with Customer Success Qualified Leads.
Trusted by many
Bhanu Pratap
Customer Success Manager
ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks.
Gaurav Sabharwal
Co-Founder, CEO
We partnered with ZapScale as it is built by ex SaaS founders and addresses the most important Customer Success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility.
Simarjeet Singh
Customer Success Manager
ZapScale helps me to prioritize my daily activities as a Customer Success Manager. It is the first thing I log into when I start my day and the last thing I log out of when I finish. ZapScale has made my daily tasks easy to prioritize, manage and execute. A significantly important tool for any CSM.
Bhanu Pratap
Customer Success Manager
ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks.
Gaurav Sabharwal
Co-Founder, CEO
We partnered with ZapScale as it is built by ex SaaS founders and addresses the most important Customer Success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility.
Simarjeet Singh
Customer Success Manager
ZapScale helps me to prioritize my daily activities as a Customer Success Manager. It is the first thing I log into when I start my day and the last thing I log out of when I finish. ZapScale has made my daily tasks easy to prioritize, manage and execute. A significantly important tool for any CSM.