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World’s Fastest and Easiest

Customer Success Platform for B2B SaaS

Slash Churn, Scale Retention, Supercharge Upsell

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Turn your Customer Success Team into Avengers with these superpowers!

40 Out-of-the-box

Health KPIs

Track customer health the day you launch

50 Pre-built

CS Playbooks

Be ready with a solution for every problem

0 code Business

Outcome setup

Build valueable customer outcomes in a snap

1 Day


Get up and running in 3, 2, 1


User Logins

Bring your whole company along

You met Zo, right? She is a happy CS manager and here are the 3 things(to begin with) that made her work life easy.


Story #1

Setting up customer health score is easy – said Zo

Wanna Be Like Zo. How can you do it?

  • Step 1:

    Open ZapScale! (no-brainer)

  • Step 2:

    Connect your SaaS product and other apps to ZapScale with just a few clicks (cakewalk, I tell you!)

  • Step 3:

    With 40 pre-built KPIs (Your new superpower), track your customer & user-health

Story #2

Zo introduces Alan to automated CS ops!

Zo did it. Here’s How You Can DIY Too!

  • Step 1:

    Open ZapScale! (of-course)

  • Step 2:

    Pick from 50 Pre-built Playbooks (spoil yourself with choices)

  • Step 3:

    Get alerts and actionable insights based on customer health trends and customer journey!

Story #3

Zo flaunts about quantified outcomes & accelerated product adoption!

How did Zo do it?

  • Step 1:

    Open your SaaS product and ZapScale’s Chrome extension on the side. (Together, ok?)

  • Step 2:

    Run a use case on your product that results in a successful customer outcome. ZapScale records the use case steps right from your product. (With no dev effort)

  • Step 3:

    Know if your customers are deriving value from your solution.

Zapscale easily integrates with:


and many more…

Be like Zo? Use Zapscale

Security certifications & compliance.

Security certifications & compliance.

We make sure your data is safe and secure.

Zap it Up Like Zo!