Choose The Right Plan For Your Business!

Scale up with ZapScale

We believe in simplicity and transparency,

Zapscale pricing is super easy.

users

Unlimited users for customer-centricity

price

1 day onboarding with no onboarding charges

integrations

Unlimited native integrations with all popular products

readymade

10+ ready-made success plans to get started

analytics

40+ plug and play KPIs for instant health track

gear

50+ success playbooks for instant CS Ops automation

Choose Your Plan

MonthlyYearly

Save upto 30%

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Startup Plan

Grow with us

$500/ month

For upto 100 customers (500 users)

Get Started

Included in Startup

  • tick-green Customer segmentation
  • tick-green Pre - built KPIs and playbooks
  • tick-green Product usage tracking
  • tick-green 10 feature usage tracking
  • tick-green 2 app integrations
  • tick-green 90 days data retention

Growth Plan

Time to Scale

$2000/ month

For upto 500 customers (5000 users)

Get Started

Everything in Startup +

  • tick-green Custom KPIs and playbooks
  • tick-green Product outcome tracking
  • tick-green Unlimited feature usage tracking
  • tick-green Unlimited Integrations
  • tick-green 3 Customer campaigns and 2 surveys
  • tick-green 3 years data retention
  • tick-green Pooled CS

Enterprise Plan

Elevate your success

Talk to sales

For unlimited customers and users

Get Started

Everything in Growth +

  • tick-green Unlimited campaigns and surveys
  • tick-green Custom app integration
  • tick-green Automated upsell opportunity creation
  • tick-green Unlimited data retention
  • tick-green Dedicated SPOC

Compare Features

Startup
Growth
Enterprise

Usage

Customers
Tracked
Up to 100
Up to 500
Unlimited
Products
Tracked
1
1
Unlimited
Users
Tracked
Up to 500
Up to 5000
Unlimited

Customer Data

Customer 360 Data
View
Multi-tiered Customer Data
Hierarchy
beta
Automated Customer
Monitoring
Custom
Fields
10
50
Unlimited
Customer Segments
(Pre-Built)
Custom Customer
Segments
20
Unlimited
Views (10 Pre-Built
Views)
10
10
10

Customer Health KPIs and RAG Status

Choose ZapScale and get

data-integration

Seamless Integration & Data Management

ZapScale offers seamless integration and hassle-free data management, so you can get your systems working together like peanut butter and jelly. With everything in one place, you'll be able to make smarter decisions and keep your customers happy.

security

Advance Data Security & Privacy

When it comes to keeping your stuff safe and sound, we’ve got your back! We take security and privacy seriously. ZapScale is SOC-2 Type II certified and VAPT compliant. You can trust us to keep your data under lock and key.

support

24 x 7 Help & Support

We're all about being there for you whenever you need us. That's why we offer 24/7 help and support - so you can get the answers you need, whenever you need them. Our team of experts is always here to help you and your customers succeed.

Trusted by many

TESTIMONIALSTrusted by Many

Gaurav Sabharwal

Co-Founder, CEO

JOP

ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility.

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Bhanupratap Rana

Customer Success Manager

JOP

ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks.

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Simarjeet Singh

Software Test Engineer

Zoconut

With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience.

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Neeraj Singal

Chief Executive Officer

Taggbox

Zapscale is assisting our CSM team in managing customers effectively. We can measure the health, popular features, and overall performance of any account.

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Sajal Mishra

Customer Success Manager

Taggbox

ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier.

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Sreeram Raj

Customer Success Manager

WeGoT Utility Solutions

ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio.

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Shanmuga Priya VS

Customer Success Manager

WEGoT Utility Solutions

The biggest benefit that we got from Zapscale is customer activity tracking. Before Zapscalewe use to drop of a few balls here and there, but now we have complete control over it, and this has helped us improve our customer experience.

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Thooyavan Manivaasakar

Vice President Of Engineering

Survey2Connect

ZapScale is a great tool to build your CS strategy around. Over the past year of using it, we have discovered its immense value in efficiently managing our customer success efforts. It has proven to be a highly useful asset, empowering us to deliver exceptional support and ensure the success of our valued customers.

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Tanya Gupta

Customer Success Executive

Survey2Connect

ZapScale has elevated our customer success to new heights through its in-depth customer visibility and thorough analysis of our customer data. Their support is impressively responsive, and we’ve always received prompt and highly effective solutions.

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Purvasha Gupta

Customer Success Manager

Survey2Connect

ZapScale empowers Customer Success teams to efficiently oversee their portfolio. With ZapScale's intuitive dashboards, we can easily identify potential risks and opportunities, enabling us to provide proactive support for our valued customers.

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Priyesh Ghamandi

VP, Product

XEBO.ai

We have been able to build our CS around ZapScale. Zapscale helps us to setup our process better for growth and faster fr our cs department.

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Shreekumar Nair

Senior Customer Success Manager

XEBO.ai

ZapScale gives complete visibility on all of my customer profiles and activities. Having all the required information in a single click really helps to improve the overall engagement and gives the ability to drive a better CS strategy.

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