Choose The Right Plan
For Your Business!
We believe in simplicity and transparency,
Zapscale pricing is super easy.
Unlimited users for customer-centricity
1 day onboarding with no onboarding charges
Unlimited native integrations with all popular products
10+ ready-made success plans to get started
40+ plug and play KPIs for instant health track
50+ success playbooks for instant CS Ops automation
Choose Your Plan
Save upto 40%
Startup Plan
Grow with us
$500/ monthFor startups with upto 100 customers
Get StartedINCLUDED IN STARTUP
Upto 100 Customers (upto 300 users)- Unlimited users in your organization
- Upto 10 product features / event tracked
- Unlimited app integration
- 90 days' data retention
- 1 day onboarding
Growth Plan
Time to Scale
$2000/ monthFor businesses with more than 100 customers
Get StartedINCLUDED IN GROWTH
- Unlimited customers and users
- Unlimited users in your organization
- Unlimited product features / event tracked
- Unlimited app integration
- Unlimited data retention
- 1 day onboarding
Compare Features
| Detail Feature List | Startup Plan | Growth Plan |
|---|---|---|
| Customer Information | ||
No of Customers | Upto 100 | Unlimited |
Pre-built Customer Health Score KPIs | 40 | 40 |
Add custom health KPIs | ||
Automated Customer Monitoring | ||
Customer Segments (Pre-built, customizable customer segmentation) | 15 | Unlimited |
Product Engagement (Full-stack support for pages visited, time spent and features adopted) | ||
Product Feature Usage Tracking (Drag and drop pins on your product to track feature adoption) | 10 features/events tracked | Unlimited |
Product Outcome Tracking via ZapScale APIs + Concierge Service (ZapScale CS team works with you to build your product outcome KPIs via API-driven data ingestion) | ||
Historical Trends of Customer Data (You can lookback to any day/week/month/quarter/year in the past to see the customer data snapshot at that time) | ||
Historical Data Retention | 90 days | Infinite |
Health calculations for the number of Users of your Customers (Pre-built KPI driven world's deepest user health) | upto 500 users of your customers can be tracked | Unlimited |
Multi-tiered Customer Data Hierarchy (Group -> Organization -> Location -> Product etc.) | ||
Add custom fields | Unlimited | Unlimited |
| Analytics | ||
Health Trend Analytics (Health aggregated daily, weekly, monthly, quarterly and yearly. Trends available at all these time slices) | ||
Net Promoter Score (NPS) | ||
Customer Satisfaction (CSAT) Score | ||
Business Growth Trends |
Choose ZapScale and get
Seamless Integration & Data Management
ZapScale offers seamless integration and hassle-free data management, so you can get your systems working together like peanut butter and jelly. With everything in one place, you'll be able to make smarter decisions and keep your customers happy.
Advance Data Security & Privacy
When it comes to keeping your stuff safe and sound, we’ve got your back! We take security and privacy seriously. ZapScale is SOC-2 Type II certified and VAPT compliant. You can trust us to keep your data under lock and key.
24 x 7 Help
& Support
We're all about being there for you whenever you need us. That's why we offer 24/7 help and support - so you can get the answers you need, whenever you need them. Our team of experts is always here to help you and your customers succeed.
Trusted by many
Gaurav Sabharwal
Co-Founder, CEO
JOP
ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility.
Bhanu Pratap
Customer Success Manager
JOP
ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks.
Simarjeet Singh
Software Test Engineer
Zoconut
With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience.
Simarjeet Singh
Software Test Engineer
Zoconut
With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience.
Sajal Mishra
Customer Success Manager
Taggbox
ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier.
Sreeram Raj
Customer Success Manager
WeGoT Utility Solutions
ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio.
Bhanu Pratap
Customer Success Manager
JOP
ZapScale allows complete visibility on the customers' portfolio by collating product usage and other information from external systems. Easy to set-up playbooks help the CSMs to structure and prioritise key CS tasks.
Gaurav Sabharwal
Co-Founder, CEO
JOP
ZapScale addresses our most important customer success needs. The solution is extremely intuitive, lightning fast to adopt and adds tremendous customer visibility.
Simarjeet Singh
Software Test Engineer
Zoconut
With ZapScale, I have the flexibility to tailor my dashboard according to different customer segments. This feature is truly remarkable. I can make my customer engagements more targeted and personalized which helps to enhance the overall customer experience.
Sajal Mishra
Customer Success Manager
Taggbox
ZapScale empowers our organization with a centralized repository of customer data and essential analytics, leading to heightened operational efficiency. ZapScale makes our lives easier.
Sreeram Raj
Customer Success Manager
WeGoT Utility Solutions
ZapScale saves me a lot of time by consolidating all the customer data in one place and sharing it in a format that allows me to take action effectively. As a result, I'm able to have a better hold over my customer portfolio.