CATEGORY > Customer Health
ABOUT THE AUTHOR
Nikita is the Head of Marketing for ZapScale with a love for startups. When not working, she likes to read and gets a particular joy out of game nights!
Popular from Customer Health
Customer health isn't just another metric; it's a proactive tool for maintaining a thriving customer base. Discover the essential steps to create a robust Customer Health Score system with our comprehensive guide.
19 November, 2023
Discover the crucial responsibilities that make a Customer Success Manager indispensable in a SaaS company. Uncover the 6 key roles they play in driving customer satisfaction, retention, and overall success.
27 June, 2023
ZapScale offers the deepest, most comprehensive customer health scoring with its 40 pre-built, out-of-the-box health KPIs.
17 August, 2022
Measure the emails’ volume and consistency to know the bad / unhygienic customers / users. A successful customer stays in high touch with you with high consistency.
17 April, 2022
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