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Discover the crucial responsibilities that make a Customer Success Manager indispensable in a SaaS company. Uncover the 6 key roles they play in driving customer satisfaction, retention, and overall success.
27 June, 2023
ZapScale offers the deepest, most comprehensive customer health scoring with its 40 pre-built, out-of-the-box health KPIs.
17 August, 2022
Measure the emails’ volume and consistency to know the bad / unhygienic customers / users. A successful customer stays in high touch with you with high consistency.
17 April, 2022
Measure the late payments to know the bad / unhygienic customers / users. A successful customer pays in full and pays on time.
16 April, 2022
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