CATEGORY > Customer Onboarding
ABOUT THE AUTHOR
Anupama is an experienced Sales, Community, and CS specialist with 8+ years of experience across industries like SaaS, Fintech, and more. She works as a Senior CSM at a leading CLM software company.
Popular from Customer Onboarding
In this article, we'll explore seven effective strategies that businesses can implement to improve customer lifetime value and drive sustainable growth
20 April, 2023
The success or failure of a product in the market depends on its level of adoption. Customers are more likely to stick with a business if they experience ease in using a product to derive the desired outcome.
21 February, 2023
From the time a sale is closed and internally handed over (from the Sales to CS teams) to when the customer has access to your platform and starts the adoption process would be a simple way to define the onboarding process.
16 December, 2022
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