Nikita is the Head of Marketing for ZapScale with a love for startups. When not working, she likes to read and gets a particular joy out of game nights!
Imagine trying to drive a car with an empty fuel tank. You have the means, and you know the destination, but still, you cannot drive and reach there. Similarly, you cannot drive your customer success strategy without CS Ops. It is the fuel you need to make your CS initiatives a success.
ZapScale provides 50 pre-built automated playbooks that get triggered for alerts and alarms and create tasks, send emails and messages with steps to take pre-emptive actions.