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What is a Customer Success Specialist? Exploring key roles and responsibilities
A customer success specialist plays a pivotal role in ensuring the satisfaction and success of customers throughout their journey with your product and business overall.
By Shivam Kharwal
3 December, 2023
1 min read
Transforming Your Startup with a Customer-Centric Mindset
By Shivam Kharwal
30 November, 2023
3 min read
Customer Retention Cost: How to Reduce CRC and Drive Growth
By Shivam Kharwal
30 November, 2023
3 min read
Customer Acquisition Cost: How To Calculate And Optimize Your Marketing Budget
By Shivam Kharwal
26 November, 2023
3 min read
LAER Model in Customer Success: All You Need To Know
By Shivam Kharwal
26 November, 2023
3 min read
5 Simple Ways To Build Better Customer Relationships
By Shivam Kharwal
19 November, 2023
3 min read
What is a Customer Success Specialist? Exploring key roles and responsibilities
By Shivam Kharwal
19 November, 2023
4 min read
What is Customer Lifetime Value? How to measure it?
By Shivam Kharwal
19 November, 2023
8 min read
How To Build a Customer Health Score in 5 Simple Steps
By Anupama Sahore
19 November, 2023
3 min read
What is Customer Effort Score? How does it compare with CSAT and NPS?
By Nikita Kalra
28 October, 2023
6 min read
Complete Guide to Customer Data Integration Platforms for SaaS
By Anupama Sahore
27 October, 2023
11 min read
Top 11 Customer Success Metrics That Actually Matter
By Shivam Kharwal
30 September, 2023
4 min read
9 Practical Ways To Reduce Customer Churn
TOP BLOGS
By Anupama Sahore
21 September, 2023
15 min read
The Ultimate Guide to Customer Success Management
By Anupama Sahore
15 February, 2023
6 min read
The Ultimate Guide To Keeping Your Customer Churn in Check!
By Mausmi Ambastha
23 April, 2022
5 min read
Can a 1% reduction in churn result in a 38% increase in ARR?
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