CATEGORY > CS Operations
ABOUT THE AUTHOR
Shivam Kharwal is the Content Head at ZapScale. He has over 5 years of experience in building brand identity and online presence through the creation and distribution of multimedia content online.
Popular from CS Operations
Imagine trying to drive a car with an empty fuel tank. You have the means, and you know the destination, but still, you cannot drive and reach there. Similarly, you cannot drive your customer success strategy without CS Ops. It is the fuel you need to make your CS initiatives a success.
23 March, 2023
ZapScale provides 50 pre-built automated playbooks that get triggered for alerts and alarms and create tasks, send emails and messages with steps to take pre-emptive actions.
17 August, 2022
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