CATEGORY > CS Operations

A Definitive Guide To Customer Success Operations

23 March, 2023 1 min read

ABOUT THE AUTHOR

Shivam Kharwal

Shivam Kharwal is the Content Head at ZapScale. He has over 5 years of experience in building brand identity and online presence through the creation and distribution of multimedia content online.

Popular from CS Operations

A Definitive Guide To Customer Success Operations

Imagine trying to drive a car with an empty fuel tank. You have the means, and you know the destination, but still, you cannot drive and reach there. Similarly, you cannot drive your customer success strategy without CS Ops. It is the fuel you need to make your CS initiatives a success.

23 March, 2023

ZapScale’s 50 Pre-built Playbooks

ZapScale provides 50 pre-built automated playbooks that get triggered for alerts and alarms and create tasks, send emails and messages with steps to take pre-emptive actions.

17 August, 2022