CATEGORY > Customer Satisfaction

A Comprehensive Guide To Measuring Customer Satisfaction Score (CSAT)

12 September, 2023 6 min read
A Comprehensive Guide To Measuring Customer Satisfaction Score (CSAT)

ABOUT THE AUTHOR

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Shivam Kharwal

Shivam Kharwal is the Content Head at ZapScale. He has over 5 years of experience in building brand identity and online presence through the creation and distribution of multimedia content online.

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