CATEGORY > Customer Retention

What is Customer Retention and why do you need to focus on it?

24 November, 2022 3 min read
What is Customer Retention and why do you need to focus on it?

ABOUT THE AUTHOR

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Jaya Choudhary

Jaya is the Director of CS at ZapScale. Having spent 10+ years in SaaS, Jaya has gained immense knowledge and experience in the areas of Customer Success, Project Delivery and Business Strategy.

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