CATEGORY > Customer Churn

How does ZapScale predict Churn?

23 August, 2022 1 min read
How does ZapScale predict Churn?

ZapScale has a unique way of predicting customer churn. ZapScale monitors each customer using its 40 customer health KPIs, the AI then works across these 40 key data points and gives predictions based on learned patterns. See the infographic below for more insight.

If you’re curious to know more, we’d be happy to take you through the easiest CS platform in detail. Book a free demo here.


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Nikita Kalra

Nikita is the Head of Marketing for ZapScale with a love for startups. When not working, she likes to read and gets a particular joy out of game nights!

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