For a customer success team to be able to help the customers achieve their desired goals, it becomes essential to track signals from all key customer interactions with the business.

29 November, 2022

In the case of SaaS businesses, where building long-lasting customer relationships and customer satisfaction are the keys to organic and sustainable growth, a successful Sales to Customer Success handover can play a positive role.

29 September, 2022

While choosing a customer success platform that is best suited for you can be tricky, we’ve collated a set of questions and divided them into segments so you can easily evaluate the best Customer Success Platform for you.

29 September, 2022

Let's take a quick look at the key Customer Success Platform features and analyze how does ZapScale compare to Gainsight.

21 September, 2022