CATEGORY > Customer Churn

15 Reasons Why Your Customers Churn

3 February, 2023 4 min read

ABOUT THE AUTHOR

Wilson Lobo

Wilson is an experienced marketer with a demonstrated history of working in marketing and advertising space across 17 countries. He specializes in B2B brand building.

Popular from Customer Churn

The Ultimate Guide To Keeping Your Customer Churn in Check!

They say not all churn is bad. What do you think? I think so too, but don’t take my word for it. Some say all churn is bad and I’d give that to them but not take it personally!

15 February, 2023

15 Reasons Why Your Customers Churn

Churn is a common problem for businesses that run on a SaaS model. If you don’t retain your customers, you risk losing out on potential revenue.

3 February, 2023

What is Customer Retention and why do you need to focus on it?

Data shows that focusing on the current customers is very crucial as a mere 5% increase in customer retention can increase the bottom line by 25% to 95%.

24 November, 2022

How does ZapScale predict Churn?

ZapScale monitors each customer using its 40 customer health KPIs, the AI then works across these 40 key data points and gives predictions based on learned patterns. See the infographic below for more insight.

23 August, 2022