CATEGORY > Customer Visibility
ABOUT THE AUTHOR
Shivam Kharwal is the Content Head at ZapScale. He has over 5 years of experience in building brand identity and online presence through the creation and distribution of multimedia content online.
Popular from Customer Visibility
Customer Data Integration (CDI) platforms are software solutions that help businesses collect, unify, and manage customer data from multiple sources.
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Having a profound understanding of your customers and their behavior is not just a competitive advantage but an absolute necessity, especially in case of a SaaS business.
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Customer visibility is a vital aspect of customer engagement that exhibits the layers to which a business has access to customer data and behavioral patterns
14 February, 2023
An effective customer success plan must include a comprehensive awareness of the customer's journey. It's also crucial to remember that customer visibility extends beyond simply their interactions with the CSM.
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